JuliaKM.com

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Since graduating, I have been on a hunt for reasonable health insurance. It has been a frustrating process. First, due to an obscure IRS code, I found out that I could not join my husband's plan at Duke until January. Next, Assurant Health made me an offer that would make Michael Moore proud.

Upgrading to DISH HDTV last week quickly descended into a comedy of errors. Eric and I have had DISH since we moved to Durham three years ago. Over that time, I have had numerous discussion with the always-helpful DISH technical line explaining minor issues such as: the DVR erased its entire hard drive; the DVR could no longer fast forward; and the DVR spontaneously decided to start and stop recording.

Although these experience have been frustrating, I have always been impressed with the DISH technical service department's ability to quickly sent out replacement DISH receivers.